Order & Payment
Orders are prepared and shipped after payment confirmation. Wholesale pricing is available from 1kg.
Availability & Pre-Orders
If an item is sold out, you can pre-order for the next harvest. For quantities exceeding available stock, please contact us via the “CONTACT” menu.
Pricing & Trade Terms
Displayed prices exclude shipping, customs duties, and other taxes (shown at checkout). Trade terms are FOB.
Returns & Refunds
As fresh produce, teas other than Hissui cannot be returned or refunded.
Shipping
We ship worldwide via DHL/EMS
