Terms of service

Terms of Service

By using our website and services, you agree to the following terms.

1. Accounts

You are responsible for providing accurate information and keeping your account secure.

2. Products

We make every effort to display product details accurately. Availability and specifications may change without notice.

3. Orders

An order becomes final only after we confirm it. We may decline or cancel orders when necessary.

4. Pricing & Payment

Prices may change at any time. You are responsible for providing valid payment details.

5. Shipping

Shipping times may vary. Once a package is handed to the carrier, responsibility transfers to the customer.

6. Returns

Teas (as fresh produce) cannot be returned or refunded, except Hissui.

All other items follow our Return Policy.

7. Intellectual Property

All content on this website belongs to us or our partners. Unauthorized use is prohibited.

8. Third-Party Services

Links or tools provided by third parties are used at your own discretion.

9. Feedback

Any feedback you submit may be used to improve our services.

10. Errors

We may correct errors or update information at any time.

11. Prohibited Use

Do not use the site in any unlawful or disruptive manner.

12. Service Changes

We may modify or discontinue the service at any time.

13. Liability

We are not responsible for losses arising from the use of our website or products, to the extent allowed by law.

14. Governing Law

These terms follow the laws of our operating jurisdiction.